These terms are an agreement between you and Travelae (“Travelae”, “we”, “us”) for your use of the Travelae app and travelae.co. By creating an account or using Travelae, you agree to these terms and to our Privacy Policy.
1. Who can use Travelae
You must be at least 13 years old (16 in the EU and UK, unless a parent or guardian agrees on your behalf) and able to agree to these terms. You’re responsible for keeping your login details secure and for activity under your account.
2. Your content
You keep ownership of what you add to Travelae — trip plans, photos, notes, receipts and comments. You give us permission to store, process and display it as needed to run the service, for example showing it to the members of your trips and processing it with features you choose to use, such as AI receipt reading or decision summaries. You’re responsible for having the right to share what you upload.
3. Trips, roles and sharing
Trips are shared spaces. Planners control trip settings, members and roles; participants and view-only members have the access their role allows. If you make a trip public, other users can see its basic details and ask to join. Invites you send go to the email addresses you enter, so only invite people who expect to hear from you.
4. Budgets, expenses and bookings
Travelae helps groups keep track of spending and bookings, but it is not a payment service, a bank or a travel agent. Balances and settlements are records your group keeps for itself — we don’t move money between members. Booking references are information you store; the booking itself is between you and the provider you booked with. Currency conversions and amounts read by AI can be inaccurate, so please double-check them.
5. AI features
Some features use AI to read documents, summarise decisions or suggest ideas. AI output can be wrong or incomplete — review it before relying on it. Usage limits may apply.
6. Acceptable use
Don’t use Travelae to break the law, harass or harm others, send spam or unwanted invites, upload content you don’t have the rights to or that is illegal or abusive, try to access other people’s trips or data, or interfere with, overload or reverse-engineer the service.
7. Paid features
Travelae is currently free to use. If we introduce paid plans, we’ll update these terms before they launch, including how billing, renewals and cancellations work through Google Play and the App Store.
8. Ending your account
You can delete your account at any time in the app under Profile → Delete account, or by emailing support@travelae.co (see Delete your account). We may suspend or close accounts that break these terms. The Privacy Policy explains what happens to your data.
9. The service
Travelae is provided “as is” and “as available”. We work to keep it reliable, but we can’t promise it will always be available or error-free, and we may change or discontinue features. To the extent the law allows, Travelae is not liable for indirect, incidental or consequential losses, and our total liability to you is limited to the greater of the amount you paid us in the 12 months before the claim or USD 100. Nothing in these terms limits rights you have under consumer law that cannot be limited.
10. Changes to these terms
We may update these terms. We’ll update the date above and tell you about significant changes in the app or by email. If you keep using Travelae after the changes take effect, you accept them.
11. Contact
Questions about these terms: support@travelae.co